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Covid-19 Policy and procedures.

How the shop will operate
  1. Customers will be advise to book an appointment on our website with a £10 deposit. 

  2. After booking customers will be sent a COVID-19 consent form via email or can you fill out in store

  3. Please use toilet before arrival as their will be no toilet facilities

  4. Customers must not arrive with guest or children

  5. You must wear a mask (Please bring a mask or ask for a free mask)

  6. Once arrive please wait by reception to be directed to your station

  7. Temperature may be checked ( 38C is considered high)

  8. You will be asked to wash your hands

  9. Be decisive with your service choice

  10. After service and payment you may be asked to leave 

  11. Enjoy your new awaiting nails please don't break a nail and see you in 2-3 weeks for your next visit 

Booking Policy

There will be a £10 deposit to secure each appointment. £10 will be deducted from your total bill. 


Please make sure you arrive on time for your appointment! Please don't be late as we may refuse service and deposit may not be refundable. 


We will not be doing normal polish at this time. We will be doing gel polish finish and colour powder to follow social distancing rules limiting customers waiting in the salon.


If your having more than two services please make sure you select both services. Please include if you need a take off also. If your unsure how to book certain services or designs please write in the notes. 

Please give a minimum of 24 hour for cancellation and rescheduling policy. If an appointment is missed, canceled or changed with less than 24 hours notice, there will be charge of cancellation fee.

For any enquiries please call us on 020 8854 3595 or message us on instagram or facebook @nailsdiduk or email us on

Small Price Increase

Unfortunately, many of the supplies we rely on in our daily practice ( cleaning, alcohol, disinfectant wipes, face mask, disposable products and equipment etc.) have become increasingly scarce and expensive. In order to continue upholding hygiene and safety in our community their will in be a slight increase in price for some services. Thank you for understanding and we appreciate your support during this crisis.

Stay Home, Stay Safe

If you experience flu-like symptoms, please reschedule your appointment 24hr prior. You can reschedule after 14 days of isolation. If you have flu-like symptoms on your appointment we have the rights to refuse service. It is important that you do not book an appointment if you have alarming COVID symptoms you may lose your deposit.

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